ICB Courses

The Institute of Certified Bookkeepers (ICB) offers five different business-focused study programmes. These are the Business Management, Financial Accounting, Public Sector Accounting, and Office Administration programmes.

Each of these programmes consists of several courses that you will study to give you all the skills you need.


ICB Office Administration Courses

The ICB Office Administration programme consists of three courses. Each of these courses add on to the course before it to give you a well rounded and complete set of skills.

The first course you will study is the ICB National Certificate: Office Administration. In this 12-month long course, you will study six subjects namely, Business and Office Administration 1, Bookkeeping to Trial Balance, Business Literacy, Marketing Management and Public Relations, Business Law and Administrative Practice, and Cost and Management Accounting.


The second course is the ICB Higher Certificate: Office Administration. This course takes nine months to complete. You will study the same subjects as before with the addition of three new subjects namely Business and Office Administration 2, Human Resources Management and Labour Relations, Economics.


The final course, the ICB Diploma: Office Administration Course, will also take you nine months to complete. You will study the previous nine subjects as well as Business and Office Administration 3, Financial Statements, and Management.


The Duties of an Office Administrator


Office Administrators have a lot of different tasks and functions that they need to perform such as:
Helping to manage the admin staff.

  • Delegating work.
  • Setting up meetings
  • Drawing up agendas for meetings.
  • Making travel arrangements.
  • Answering the phones and emails.
  • Helping to create a filing system.
  • Regularly updating records.
  • Managing office supplies.
  • Writing reports.
  • Helping other employees.
  • Doing filing.


To accomplish your tasks as an office adminstrator the range of skills that you will need are things like:

  • communication skills
  • interpersonal skills
  • organizational abilities and skills
  • leadership skills
  • Knowledge of office management procedures
  • understanding basic accounting principles
  • high level of skill in software programs like MS Office suite.
  • being detail oriented
  • anticipating the needs of their superiors and colleagues
  • time management skills
  • flexibility
  • resourcefulness.


Entry Requirements

To study the first of these courses you will need to have at least your Grade 12. You will also need to be able to write and read in English and be at least 16 years of age. Even though you will study some financial subjects you won’t need to have any experience in accounting.

To study the next courses you will need to have finished the previous course before you can study the next one.


The ICB courses are nationally and internationally recognised which makes them very useful. Having studied these courses will help to make you much more employable.



If you want to register for one of these courses you can call Skills Academy toll-free on 0800 39 00 27. Our consultants will be able to help you through every step of the process and answer any questions you will need.


Last Updated: April 12, 2019